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2020 Holiday Raffle


  1. Promo period is from December 8, 2020 to December 27, 2020.

  2. This promo is open to all Urban Refuge Clients

  3. The client must have any of the following:   a single receipt purchase of any massage service.  Write your full name, address, mobile number and email address on the raffle stub, which is equivalent to (1) raffle entry.

  4. Drop off your entries at designated drop boxes located at the Urban Refuge Reception.

  5. Raffle draw is on December 28, 2020 (Monday).

  6. Deadline to earn a raffle entry for a chance to win a prize is until 11:59PM of December 27, 2020 

  7. All staff/employees of Urban Refuge Spa or any of its related partners for this draw, any other party who are directly involved in organizing, promoting or conducting the draw and their relatives up to the second degree of consanguinity or affinity are disqualified from joining the promo.

  8. The promo organizer’s decision with regard to the Promo Mechanics, winners and prizes, with the concurrence of DTI, is final. 


  1.  Raffle prizes:

    1. 1 winner of an Urban Mountain Bike (Steel edition)

    2. 1 winner of an Urban Mountain Bike (Alloy edition)

    3. 2 winners of Buffet Lunch or Dinner for Two at Cafe 1228, New World Hotel Makati (weekdays)

    4. 1 winner of XBac Air Purifier

    5. 5 winners of URS Gift Certificates

    6. several consolation prizes

  2. A person can only win once. If the name is drawn more than once, the winner will get the prize with the higher value.

  3. Raffle draw will be held at the Urban Refuge Spa on December 28, 2020 with the presence of a representative from the Department of Trade and Industry (DTI) and will be broadcasted live on Urban Refuge Spa’s Facebook Page.

  4. The raffle prize cannot be converted to cash. Delivery and other related expenses relative to receiving the prize shall be shouldered by the winner.

  5. By accepting the prize, the winner agrees to hold Urban Refuge Spa free and harmless from any loss, injury, or damage caused by or arising from his/her participation in the program or caused by or arising from his/her acceptance and/or use of the prize.

  6. Winner must directly coordinate with the hotel partner once the gift certificate or electronic voucher is given by Urban Refuge Spa.

  7. Urban Refuge Spa reserves the right to verify the eligibility of the winning entry.



  1. Raffle draw winners will be notified by Urban Refuge Spa through the contact details given by the winner as stated on his/her written contact info on the raffle coupon. URS will also announce the winners through its Social Media pages and via Facebook Live.

  2. Redemption period shall be within 30 days from notification. If the prize is not claimed within the stipulated period, URS reserves the right to draw another winner from the list of reserve winners with prior DTI approval. Reserve winners will be given fifteen (15) days upon notification to claim the prize. After the 30-day claiming period, unclaimed prize will be forfeited in favor of Urban Reuge Spa with prior DTI approval.

  3. Upon claiming his/her prize, the winner must present two (2) valid forms of identification or any government-issued I.D. (SSS, Unified Multi-Purpose ID, Driver’s License, Voter’s ID) and proof of citizenship (valid Passport or Birth Certificate) which should match the name stated on the winning receipt.  If there is any discrepancy between the winning entry and the documents produced for verification, the entry will be deemed as disqualified.

  4. Requirements of winner’s representative in claiming the prize – an authorization letter from the winner, the original copy of the registered mail, photocopy of the representative and winner’s valid identification (SSS, Unified Multi-Purpose ID, Driver’s License, Voter’s ID) and proof of citizenship (valid Passport or Birth Certificate) which should match the name stated on the winning receipt. The winner’s representative must also present original copies of the same required valid forms of identification.

  5. By participating on the raffle, the winner agrees to cooperate with and participate in any advertising or publicity activities of Urban Refuge Spa relating to the draw.  The winner agrees that Urban Refuge Spa may publicize the name and photograph of the winner in such mode and manner as Urban Refuge Spa considers fit. The winner's name may be published on Urban Refuge Spa’s website & social media channels.

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